/community-program-matrix

name: community-program-matrix
description: Planning framework for mapping community programming across personas,
  channels, and cadences.

Community Program Matrix Skill

When to Use

• Building quarterly/annual community programming plans.
• Balancing content formats across personas, segments, and lifecycle stages.
• Aligning stakeholders on resource allocation and measurement.

Framework

1. **Persona vs. Lifecycle Grid** – map each persona to their stage (new, engaged, champion) and needs. 2. **Channel Mix** – forums, live events, office hours, partner co-hosts, UGC, social extensions. 3. **Cadence & Ownership** – define frequency, hosts, moderators, and backup owners. 4. **Value Proposition** – articulate member value + business value for every cell. 5. **Measurement Hooks** – KPIs, instrumentation, and health thresholds per program.

Templates

• Spreadsheet/Notion template for program grids with filters by persona or channel.
• Slide + one-pager to socialize upcoming programming.
• Resource planning worksheet capturing staffing, budget, and tooling needs.

Tips

• Highlight "hero moments" each quarter to focus energy and storytelling.
• Rotate community champions into programming slots to showcase voices.
• Pair with `design-community-strategy` and `launch-community-activation-series` for auto-generated calendars.

---