/run-account-review

name: run-account-review
description: Produces a structured account review packet with health signals, risks, and expansion plays.
usage: /account-management:run-account-review --segment strategic --window quarter --include-advocacy true

Command: run-account-review

Inputs

• **segment** – filter accounts by tier/region/vertical.
• **window** – time range to analyze (month, quarter, rolling-120d).
• **include-advocacy** – true/false to highlight reference potential.
• **filters** – optional criteria (product, ARR band, health score).
• **detail** – summary | deep-dive to control report depth.

Workflow

1. **Data Pull** – aggregate adoption, support, sentiment, commercial data, exec engagement, and commitments. 2. **Health & Opportunity Scoring** – update risk/opportunity indices plus advocacy readiness. 3. **Insight Narrative** – summarize key wins, issues, blockers, and expansion ideas per account. 4. **Action Mapping** – assign plays, owners, and deadlines (success plan updates, exec outreach, reference asks). 5. **Distribution** – generate decks/dashboards for CS leadership and account teams.

Outputs

• Account review packet (table + narrative per account).
• Risk/opportunity tracker with recommended plays.
• Advocacy shortlist with next steps if enabled.

Agent/Skill Invocations

• `account-health-analyst` – runs data + scoring.
• `relationship-director` – reviews exec narratives + escalations.
• `success-planner` – aligns updates to plan milestones.
• `account-health-framework` skill – scoring rubric + thresholds.
• `expansion-playbook` skill – suggests plays + advocacy ideas.

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