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Skill

/community-insight-taxonomy

Tagging schema for classifying community signals by persona, journey,

From plugin
gtm-agents
368200 skills200 agents199 commands
Install
$ npx -y skills add gtmagents/gtm-agents --skill community-insight-taxonomy --agent claude-code

How it fires

How this skill gets triggered: by you, by Claude, or both.

  • Fires itselfAuto-invocation. Claude auto-loads it when your prompt matches the work.Auto-invocation is when the right skill fires by itself at the right moment, driven by a FLOW.md router and a hook, instead of you invoking it by name. It is the difference between a skill being installed and a skill actually getting used.Read the full definition →
  • You can call itInvoke it directly when you want it.
  • Slash command/community-insight-taxonomy

Context preview

The summary Claude sees to decide when to auto-load this skill.

Tagging schema for classifying community signals by persona, journey,

SKILL.md

community-insight-taxonomy.SKILL.md
name: community-insight-taxonomy
description: Tagging schema for classifying community signals by persona, journey,
  and business impact.

Community Insight Taxonomy Skill

When to Use

  • Standardizing feedback tagging across forums, events, surveys, and interviews.
  • Sharing structured insights with product, marketing, or CS teams.
  • Powering dashboards and AI routing for community signals.

Framework

1. **Persona Dimension** – builders, admins, execs, partners, champions, newcomers. 2. **Journey Stage** – onboarding, activation, adoption, expansion, advocacy, lapse. 3. **Driver Dimension** – product, support, education, pricing, community experience, roadmap. 4. **Sentiment & Urgency** – positive/neutral/negative + severity/impact. 5. **Business Linkage** – map to ARR tier, account health, opportunity pipeline, or churn risk.

Templates

  • Tag dictionary with definitions, examples, and confidence guidelines.
  • Airtable/Sheet schema with validation + automation hooks.
  • Quick-reference cheatsheet for moderators/interviewers.

Tips

  • Run monthly taxonomy reviews to merge duplicates and add emerging themes.
  • Capture "what good looks like" examples to maintain consistency.
  • Pair with `run-member-insight-sprint` for auto-tagged datasets.

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