/monitor-retention

Builds retention dashboards, signal briefs, and recommended save plays per cohort.

gtmagents@gtmagents

GitHub

From plugin

gtm-agents

368199 skills200 agents199 commands

Install

$ npx -y skills add gtmagents/gtm-agents --agent claude-code

How it fires

How this command gets triggered: by you, by Claude, or both.

Fires itselfClaude auto-loads it when your prompt matches the work.
You can call itInvoke it directly when you want it.
Slash command/monitor-retention

Context preview

What this command does when you run it.

Builds retention dashboards, signal briefs, and recommended save plays per cohort.

Command definition

monitor-retention.md

name: monitor-retention
description: Builds retention dashboards, signal briefs, and recommended save plays per cohort.
usage: /customer-analytics:monitor-retention --window quarter --grouping "plan,persona" --include-expansion true

Command: monitor-retention

Inputs

**window** – analysis window (month, quarter, rolling-90d).
**grouping** – comma-separated dimensions (plan, persona, region, product, acquisition-channel).
**include-expansion** – true/false to show upsell impact alongside churn.
**signals** – optional list of metrics to emphasize (usage, support, sentiment, billing).
**format** – dashboard | deck | brief.

Workflow

1. **Data Refresh** – query billing, product telemetry, support, survey, and pipeline sources. 2. **Cohort Calculations** – compute retention, churn, expansion, and health indexes per grouping. 3. **Signal Detection** – surface top risk/improvement cohorts with quantified impact. 4. **Play Recommendations** – map cohorts to lifecycle or CS save plays with owners. 5. **Packaging** – produce dashboards/decks plus action trackers for leadership reviews.