/manage-crisis

name: manage-crisis
description: Generates crisis communications plan with statements, stakeholder sequencing, and monitoring tasks.
usage: /pr-communications:manage-crisis --incident "service outage" --severity high --regions "US,EU"

Command: manage-crisis

Inputs

• **incident** – short description of issue.
• **severity** – low/medium/high.
• **regions** – affected geographies.
• **audiences** – optional list (customers, partners, regulators, employees).
• **status_page** – whether status page exists (true/false).

Workflow

1. **Triage** – capture facts, impact, known unknowns. 2. **Stakeholder Matrix** – map audiences, tone, required approval layers. 3. **Messaging Kit** – produce holding statement, FAQ, internal memo, customer email, social/status updates. 4. **Channel Sequence** – order of communications with timestamps and owners. 5. **Monitoring Plan** – sentiment listening, press tracking, escalation triggers, and post-mortem schedule.

Outputs

• Crisis comms brief with timeline and decision tree.
• Draft statements + FAQs ready for legal review.
• Monitoring checklist + reporting template.

Agent/Skill Invocations

• `crisis-manager` – leads response planning.
• `messaging-frameworks` skill – ensures message consistency.
• `crisis-playbooks` skill – adds templates, escalation paths, and monitoring guardrails.

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