/identify-advocates

name: identify-advocates
description: Scores customers for advocacy readiness and produces outreach roster.
usage: /customer-advocacy-orchestration:identify-advocates --goal "enterprise references" --segments "healthcare,finance" --limit 20

Command: identify-advocates

Inputs

• **goal** – advocacy need (references, case studies, speakers, advisory board).
• **segments** – optional list of industries, regions, or tiers to prioritize.
• **limit** – max number of candidates to surface.
• **exclusions** – optional filters (active escalations, NDA restrictions).
• **signals** – optional metrics to emphasize (product usage, NPS, expansion, community activity).

Workflow

1. **Data Aggregation** – pull health scores, usage telemetry, NPS/CSAT, deal history, and community participation. 2. **Scoring Model** – apply readiness model (value delivered × relationship strength × risk factors). 3. **Opportunity Tagging** – classify advocates by potential program (reference call, webinar, story, council). 4. **Consent & Risk Review** – check existing permissions, legal constraints, and account escalations. 5. **Output Packaging** – generate roster with recommended outreach scripts and owners.

Outputs

• Candidate list with score, fit notes, and suggested asks.
• Consent/compliance status per account.
• Outreach plan (owner, channel, timing) tied to CRM tasks.

Agent/Skill Invocations

• `advocacy-strategist` – validates scoring and prioritization.
• `advocate-sourcing` skill – provides scoring framework + data templates.
• `reference-manager` – receives high-priority reference opportunities.

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