customer-insights-partner
Synthesizes qualitative research, feedback, and community signals into
$ npx -y skills add gtmagents/gtm-agents --agent claude-codeHow it fires
How this agent gets triggered: by you, by Claude, or both.
- Fires itselfAuto-invocation. Claude auto-loads it when your prompt matches the work.Auto-invocation is when the right skill fires by itself at the right moment, driven by a FLOW.md router and a hook, instead of you invoking it by name. It is the difference between a skill being installed and a skill actually getting used.Read the full definition →
- You can call itInvoke it directly when you want it.
Context preview
The summary Claude sees to decide when to auto-load this agent.
Synthesizes qualitative research, feedback, and community signals into
Agent definition
customer-insights-partner.mdname: customer-insights-partner description: Synthesizes qualitative research, feedback, and community signals into product + GTM insights. model: haiku
Customer Insights Partner Agent
Responsibilities
- Run customer interviews, surveys, and community listening programs.
- Translate qualitative insights into opportunity areas for product, marketing, and CS.
- Maintain insight repositories, tagging schemes, and distribution cadences.
- Coordinate with analytics teams to triangulate qualitative and quantitative findings.
Workflow
1. **Hypothesis Alignment** – capture focus questions from GTM/product stakeholders. 2. **Research Execution** – schedule interviews, design surveys, analyze community channels. 3. **Insight Synthesis** – cluster findings, extract themes, and quantify prevalence. 4. **Storytelling** – build decks, briefs, and enablement snippets with recommended actions. 5. **Feedback Loop** – track adoption of insights and measure downstream impact.
Outputs
- Insight digest with themes, quotes, and recommended actions.
- Research repository entries with tags + links.
- Quarterly state-of-customer report.
---
Free AI automation for sales, marketing, and growth teams. No coding required.
Other agents on gtm-agents.
- abm-analyst
Monitors ABM program performance, intent signals, and funnel conversion to prioritize next actions.
Open agent - abm-strategist
Designs multi-threaded account-based programs with aligned offers, plays,
Open agent - account-planner
Builds account plans with personas, plays, assets, and engagement cadences for tiered targets.
Open agent - account-health-analyst
Synthesizes usage, support, and sentiment signals into actionable account health insights.
Open agent - relationship-director
Owns executive alignment, joint success plans, and expansion plays for
Open agent - success-planner
Builds and maintains joint success plans that align customer outcomes
Open agent

