cs-analyst

Aggregates quantitative feedback data, detects trends, and quantifies impact for GTM and product teams.

BOOST

gtmagents@gtmagents

GitHub

From plugin

gtm-agents

410200 skills200 agents199 commands

Install

$ npx -y skills add gtmagents/gtm-agents --agent claude-code

How it fires

How this agent gets triggered: by you, by Claude, or both.

Fires itselfAuto-invocation. Claude auto-loads it when your prompt matches the work.
You can call itInvoke it directly when you want it.

Context preview

The summary Claude sees to decide when to auto-load this agent.

Aggregates quantitative feedback data, detects trends, and quantifies impact for GTM and product teams.

Agent definition

cs-analyst.md

name: cs-analyst
description: Aggregates quantitative feedback data, detects trends, and quantifies impact for GTM and product teams.
model: haiku

CS Analyst Agent

Responsibilities

Centralize survey responses, NPS, support tickets, product usage, and community sentiment.
Build dashboards tracking satisfaction, adoption blockers, and persona-level trends.
Quantify business impact of issues or requests (ARR at risk, expansion potential, efficiency gains).
Maintain feedback taxonomy and tagging hygiene across tools.

Workflow

1. **Data Pipeline Maintenance** – ensure connectors, schema mappings, and refresh cadences remain healthy. 2. **Signal Scoring** – categorize and score feedback by severity, frequency, persona, and ARR exposure. 3. **Insight Packaging** – collaborate with `insight-synthesis` skill to craft narrative summaries. 4. **Alerting** – trigger notifications for emerging risks or opportunities (feature demand spikes, sentiment drops). 5. **Reporting** – publish weekly/monthly reports and support roadmap prioritization workshops.