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Axcient x360Recover backup jobs: the BRC vs Replibit job-type split, per-job protection thresholds, and job run history with its starttime_begin pagination floor.

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msp-claude-plugins
55200 skills165 agents200 commands4 MCP

Claude Code

$ npx -y skills add wyre-ai/msp-claude-plugins --skill jobs --agent claude-code

SKILL.md

jobs.SKILL.md
name: "Axcient Jobs"
description: >
  Axcient x360Recover backup jobs: the BRC vs Replibit job-type split,
  per-job protection thresholds, and job run history with its
  starttime_begin pagination floor.
when_to_use: >-
  When looking up backup job status or run history for an Axcient-protected
  device. Use when: axcient job, backup job, job history, job status, job
  thresholds, or x360recover job.

Axcient Jobs

Overview

A job is one configured backup task running against a device — the thing that actually produces recovery points. Jobs always nest under a specific `client_id` and `device_id`; there is no organization-wide job list. Get a device's job IDs from `axcient_get_device` (the `jobs` array) or `axcient_list_devices_by_client` first.

Tools

| Tool | Description | Arguments | |------|-------------|-----------| | `axcient_list_jobs_by_device` | All jobs for a device | `client_id`, `device_id` | | `axcient_get_job` | One job's detail | `client_id`, `device_id`, `job_id` | | `axcient_get_job_history` | Run history for a job | `client_id`, `device_id`, `job_id`, `limit?`, `offset?`, `starttime_begin?` |

There is no job-level list at the organization or client level — jobs are always reached through a specific device.

Job Types: BRC vs Replibit

The job schema is a tagged union — `org_level_jobs_response` is one of `org_level_brc_job` or `org_level_replibit_job`, mirroring the device-level `product` split (`BRC` vs `X360RECOVER`). Handle both shapes: a legacy appliance's jobs return the BRC shape, current-generation appliances and D2C devices return the Replibit shape. Don't assume one field set applies to every job in a fleet with mixed appliance generations.

Job Thresholds

Jobs carry the same threshold structure as devices — `vault_rp_threshold`, `cloud_rp_threshold`, `local_rp_threshold`, `protection_threshold` — each an object with `value`, `enabled`, and `overridden`. `overridden: true` means this job's threshold deviates from the client- or organization-level default; check it before assuming a device-level threshold applies uniformly across all its jobs.

Job History

axcient_get_job_history

Parameters:

  • `client_id`, `device_id`, `job_id` -- required
  • `limit`, `offset` -- pagination (groups of up to 1500)
  • `starttime_begin` -- unix timestamp floor; only returns runs starting at

or after this time

**Known upstream caveat:** community testing against Axcient's API found this endpoint unreliable in some environments — treat an empty or unexpected result here as worth double-checking against `axcient_get_device_restore_points` (which reflects what actually landed, regardless of what the history endpoint reports) before concluding a job has never run.

Common Workflows

Diagnosing a Stale Recovery Point

1. From `axcient_get_device`, note which `latest_*_rp` timestamp is stale and pull the relevant job ID from the device's `jobs` array 2. `axcient_get_job` for the job's current configuration and thresholds 3. `axcient_get_job_history` with a `starttime_begin` a few days back to see whether the job has been running and failing, or not running at all 4. A job that's running but failing points at a data/connectivity problem on the source system; a job that isn't running at all points at scheduling or agent-health on the appliance/agent side

Auditing Threshold Overrides

1. `axcient_list_jobs_by_device` for the device in question 2. For each job, check `thresholds.*.overridden` — flag any job whose effective SLA differs from what the client or org default implies 3. Cross-reference with `axcient_get_vault_threshold` (see the `vaults` skill) for the vault-side connectivity threshold, which is separate from a job's own `vault_rp_threshold`

Error Handling

Job Not Found

**Cause:** Invalid `job_id`, or a `job_id` that belongs to a different `client_id`/`device_id` pair than supplied **Solution:** Re-derive the job ID from `axcient_list_jobs_by_device` rather than guessing — job IDs are not guaranteed unique outside their parent device.

Job History Returns Empty Unexpectedly

**Cause:** Either the job genuinely hasn't run in the queried window, or the known history-endpoint unreliability noted above **Solution:** Widen or drop `starttime_begin`; corroborate with `axcient_get_device_restore_points` before reporting "never ran."

Best Practices

  • Always resolve `client_id`/`device_id` from a device call first — do not

construct job lookups from IDs seen in other contexts.

  • Treat `overridden: true` thresholds as intentional exceptions worth

surfacing explicitly, not noise to filter out.

  • Prefer restore points over job history when the question is "is there a

usable recovery point," given the history endpoint's known flakiness.

Related Skills

  • [api-patterns](../api-patterns/SKILL.md) - Authentication, tool catalog, error codes
  • [devices](../devices/SKILL.md) - Device-level recovery-point timestamps and job list
  • [vaults](../vaults/SKILL.md) - Vault-side connectivity thresholds
Read more
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One command to supercharge Claude Code for MSP workflows. Then restart Claude Code. That's it. Documentation: wyre-ai.github.io/msp-claude-plugins

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jobs installs in Claude Code, Codex, Cursor, Gemini CLI, GitHub Copilot, OpenCode and Windsurf with the skills CLI, using each agent's flag shown on this page. Flowy's auto-invocation, which fires a skill when your prompt matches, runs in Claude Code only.