A set of Claude Code skills for managed service providers, covering phone system administration, live call and queue operations, directory lookups, and abuse mailbox cases in Abnormal Security. Aimed at MSP technicians who work across these tools.
@wyre-technologyRocketCyber's provider/customer account hierarchy: sub-account navigation, account CRUD operations, account settings, security…
@wyre-technologyHubSpot tasks, notes, and associations: task priority and status values, notes-vs-tasks semantics, the association type matrix…
@wyre-technologyAtera RMM agents: agent records and fields, online/offline status, endpoint search and monitoring, PowerShell and script…
@wyre-technologyReconciling PSA contract/agreement entitlements (seats, hours, recurring services) against invoiced reality in an accounting…
@wyre-technologyA common Critical/High/Medium/Low normalized severity model for security alerts, incidents, and findings, with the judgment axes…
@wyre-technologyAtera alerts: alert types, severity levels, alert sources, the acknowledge/resolve lifecycle, and alert-to-ticket conversion.
@wyre-technologySender allow/block rules at all five scopes: downward inheritance (reseller rules apply to everything beneath), the listing that…
@wyre-technologyPagerDuty Analytics: MTTA/MTTR/MTTE/MTTS definitions, incident and interruption counts, aggregation levels (account, service,…
@wyre-technology3CX's native PBX MCP server: the per-PBX endpoint shape (every PBX is its own FQDN and its own OAuth authorization server — there…
@wyre-technologyAxcient x360Recover appliances: the physical/virtual hardware running local backups, its device roster, and the org-wide vs…
@wyre-technologyBuilding the Keeper Secrets Manager application that a Conduit connection authenticates as: what an application, a share and a…
@wyre-technologyRocketCyber application inventory: detecting, categorizing, and monitoring applications across managed endpoints, including…
@wyre-technologyUse this agent for Auvik alert-related questions - what's open, what matters, what to dismiss, what to escalate. Trigger for:…
@wyre-technologyUse this agent when triaging the Blackpoint Cyber / CompassOne detection queue across one or many tenants — ranking open…
@wyre-technologyUse this agent when reviewing the ThreatLocker pending approval queue, classifying application requests as high-confidence vs…
@wyre-technologyUse this agent when an MSP needs to find and fix broken or missing linkages between IT Glue objects — configurations without…
@wyre-technologyUse this agent when an MSP needs to reconcile its asset estate across managed, secured, billed, and documented systems to surface…
@wyre-technologyUse this agent when an MSP technician or engineer needs to audit the health of their ConnectWise Automate RMM environment.…
@wyre-technologyUse this agent when an MSP operations lead, service manager, or technician wants to identify repetitive ticket patterns in…
@wyre-technologyUse this agent when an MSP engineer, service manager, or cloud lead needs a read-only Azure operations investigation — resource…
@wyre-technologyUse this agent when an MSP needs a portfolio-wide read on whether backup jobs are actually succeeding across whatever backup/BCDR…
@wyre-technologyUse this agent when an MSP needs to audit backup and BC/DR health across their Datto RMM managed client portfolio — not a general…
@wyre-technologyUse this agent when an MSP owner, billing coordinator, or service manager needs a billing completeness and accuracy audit in…
@wyre-technologyUse this agent when an MSP billing team, controller, or account manager needs to run a portfolio-wide sweep for…
@wyre-technologyGet a security posture summary for a RocketCyber customer account
@wyre-technologyList outstanding action items from Rootly postmortems and incidents
@wyre-technologyAdd an action (note, update, or response) to an existing HaloPSA ticket
@wyre-technologyAdd an internal or external note to a ConnectWise PSA ticket
@wyre-technologyList all devices and agents across the organization with status and health information
@wyre-technologyTriage open Auvik alerts, rank by severity, and recommend dismissals for known noise
@wyre-technologySearch for assets in RunZero by criteria
@wyre-technologyAzure cost and pricing analysis for a subscription — Advisor cost recommendations, retail pricing lookups, and quota-driven…
@wyre-technologyResource health and diagnostics triage for an Azure resource or subscription — Resource Health status, AppLens deep diagnostics,…
@wyre-technologyCheck backup health for one Axcient-protected device
@wyre-technologyPortfolio-wide backup job health snapshot - failure count, at-risk clients, and storage trends
@wyre-technologyGenerate a Huntress billing summary for a period
@wyre-technologyMonitors network devices, maps topology and tracks configuration changes for managed service provider clients.
@wyre-technologySurfaces threat detections and security alerts from a managed detection and response service built for MSPs.
@wyre-technologyA gateway that connects IT service tools such as ticketing and remote monitoring platforms to AI agents.
@wyre-technologyA customer satisfaction survey and employee gamification platform built for IT managed service providers.
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