find-contact
Resolve a 3CX contact or extension by email, extension, or name
Get security awareness metrics for a KnowBe4 group
$ npx -y skills add wyre-technology/msp-claude-plugins --agent claude-codeHow it fires
How this command gets triggered: by you, by Claude, or both.
/group-reportContext preview
What this command does when you run it.
Get security awareness metrics for a KnowBe4 group
description: Get security awareness metrics for a KnowBe4 group argument-hint: "<group> [period] [compare] [detail]" arguments: [group, period, compare, detail]
Get security awareness metrics for a specific KnowBe4 group including phishing results, training completion, and risk scores.
1. **Resolve group identity**
2. **Get group details**
3. **Get group risk score data**
4. **Get phishing metrics for group members**
5. **Get training metrics for group members**
6. **Compare if requested**
7. **Format and display report**
| Parameter | Type | Required | Default | Description | |-----------|------|----------|---------|-------------| | group | string/int | Yes | - | Group name or ID | | period | string | No | Last 6 months | Time period for metrics | | compare | string | No | - | Group name/ID or "organization" for comparison | | detail | string | No | summary | summary, members, or trend |
/group-report "Sales Team"
/group-report "Sales Team" --compare organization
/group-report "Sales Team" --compare "IT Department"
/group-report "Sales Team" --detail members
/group-report "Sales Team" --period "1 year" --detail trend
GROUP SECURITY AWARENESS REPORT ================================= Group: Sales Team Members: 25 (24 active, 1 archived) Group Type: Department RISK SCORE Current Average: 38.5 (MODERATE) 6-Month Trend: Improving (was 47.2) Organization Average: 31.2 PHISHING METRICS (Last 6 Months) Campaigns Participated: 6 Average PPP: 22.1% Best Campaign: 15.3% (March Monthly Test) Worst Campaign: 31.2% (Holiday Season Test) PAB Report Rate: 25.0% TRAINING METRICS Active Campaigns: 2 Overall Completion: 88.0% Past Due: 3 users Average Time on Training: 32 minutes TOP RISKS 1. Mike White - Risk Score: 72.1 (3 phishing failures in 6 months) 2. Karen Martinez - Risk Score: 65.4 (2 failures, 0 training completed) 3. Larry Jackson - Risk Score: 58.9 (2 failures, low report rate) RECOMMENDATIONS 1. Target top 3 risk users with remedial training 2. PPP above org average by 6.3% -- consider additional phishing templates 3. Improve PAB adoption (25% vs 35% org average)
GROUP MEMBER REPORT - Sales Team ================================== Member | Risk | PPP | Training | Last Phish Test --------------------|-------|--------|----------|---------------- Jane Doe | 42.8 | 25.0% | 85% | Clicked (Feb) John Smith | 22.1 | 8.3% | 100% | Reported (Feb) Alice Johnson | 18.5 | 0.0% | 100% | No action (Feb) Bob Williams | 35.2 | 16.7% | 92% | Reported (Feb) Carol Brown | 28.7 | 8.3% | 100% | Reported (Feb) ... Mike White | 72.1 | 50.0% | 60% | Clicked (Mar) Karen Martinez | 65.4 | 41.7% | 45% | Data entered (Feb) Larry Jackson | 58.9 | 33.3% | 70% | Clicked (Feb) GROUP AVERAGES Risk Score: 38.5 | PPP: 22.1% | Training: 88.0%
GROUP RISK TREND - Sales Team (12 months) ========================================== 2024-03: 38.5 ████████ 2024-02: 40.2 ████████ 2024-01: 43.8 █████████ 2023-12: 47.2 █████████ 2023-11: 46.0 █████████ 2023-10: 44.5 █████████ 2023-09: 48.1 ██████████ 2023-08: 50.3 ██████████ 2023-07: 52.7 ███████████ 2023-06: 55.1 ███████████ 2023-05: 54.8 ███████████ 2023-04: 56.2 ███████████ 12-Month Improvement: -17.7 points (31.5% reduction) Trend Direction: Consistently improving
GROUP COMPARISON ================== Metric | Sales Team | IT Dept | Org Average -----------------|-----------|-----------|------------ Members | 25 | 18 | 250 Risk Score | 38.5 | 18.2 | 31.2 PPP | 22.1% | 4.2% | 15.8% Training Comp. | 88.0% | 98.0% | 92.0% PAB Report Rate | 25.0% | 65.0% | 35.0% Avg Time to Click| 4.2 min | 12.8 min | 7.5 min Sales Team is 7.3 points above org average risk. IT Department is 13.0 points below org average risk.
No group found matching "Sales". Available groups: - Sales Team (ID: 101, 25 members) - Sales Managers (ID: 102, 5 members) - Pre-Sales Engineering (ID: 103, 8 members)
Group "New Hires Q1" has insufficient data for a full report. Members: 5 Phishing tests completed: 0 Training campaigns: 1 (in progress) A meaningful report requires at least one completed phishing campaign.
| Error | Resolution | |-------|------------| | 401 Unauthorized | Check KNOWBE4_API_KEY | | 404 Not Found | Verify group ID and KNOWBE4_REGION | | 429 Rate Limited | Wait and retry |
One command to supercharge Claude Code for MSP workflows. Then restart Claude Code. That's it. Documentation: mcp.wyre.ai
Repo: wyre-technology/msp-claude-plugins
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