/client-backup-overview

description: Backup health overview across every device for one Axcient client
argument-hint: "<client_id>"
arguments: [client_id]

Client Backup Overview

Rolls up backup health across every device for one Axcient x360Recover client — the fastest way to answer "is this customer's backup posture okay" without checking each device one at a time.

Prerequisites

• Axcient MCP server connected with a valid API key
• MCP tools `axcient_get_client` and `axcient_list_devices_by_client`

available

Steps

1. **Pull client summary**

Call `axcient_get_client` with `client_id`. Note `health_status` and `devices_counters` (appliance_based / d2c / cloud_archive, each split by SERVER/WORKSTATION) as the baseline expectation for device count.

2. **List devices**

Call `axcient_list_devices_by_client` with the same `client_id`. For each device, capture `name`, `type`, `current_health_status`, and the three `latest_*_rp` timestamps.

3. **Flag outliers**

Identify devices where:

• `current_health_status.status` is not the healthy value
• Any `latest_*_rp` looks stale relative to the device's configured

thresholds (`thresholds.*_rp_threshold` on the device detail — call `axcient_get_device` on flagged devices for the full threshold object)

• The device count from step 2 doesn't match the sum of

`devices_counters` buckets from step 1 (worth a note, not necessarily an error — buckets aren't mutually exclusive)

4. **Report**

Present a table: device name, type, health status, most-stale recovery-point tier and its age. Lead with anything unhealthy or stale; don't bury outliers in a full device list. For any flagged device, suggest `/backup-health-check` for the deeper AutoVerify + job-history dive.

Parameters

| Parameter | Type | Required | Description | |-----------|------|----------|--------------| | client_id | integer | Yes | The Axcient client to overview |

Examples

/client-backup-overview --client_id 26

Error Handling

• **Client Not Found:** Verify against `axcient_list_clients`.
• **Empty Device List:** A client with zero devices under it is a valid

(if unusual) state — confirm the client is active (`active: true`) before treating this as an error.

Related Commands

• `/backup-health-check` - Deep single-device check (AutoVerify + job history)