/action-items

description: List outstanding action items from Rootly postmortems and incidents
argument-hint: "[status] [incident_id] [assignee]"
arguments: [status, incident_id, assignee]

List Outstanding Action Items

List and summarize outstanding action items from Rootly incidents and postmortems. Tracks follow-up tasks that prevent recurrence, improve detection, or address process gaps identified during incident response.

Prerequisites

• Rootly MCP server connected with valid API credentials
• MCP tools `incidents_get` and `incidents_by_incident_id_action_items_get` available

Steps

1. **Fetch incidents with action items**

If `incident_id` is specified, fetch action items for that specific incident using `incidents_by_incident_id_action_items_get`. Otherwise, fetch recent resolved incidents with `incidents_get` and iterate through them to collect action items.

2. **Filter by status**

Filter action items by the specified status (default: open). Include `in_progress` items as well to show active follow-through.

3. **Filter by assignee**

If `assignee` is specified, match action items by assignee name or email.

4. **Build action items table**

For each action item, display:

• Action item summary
• Priority (critical, high, medium, low)
• Status (open, in_progress, completed)
• Assignee
• Due date
• Source incident (sequential ID and title)

5. **Flag overdue items**

Identify action items past their due date and highlight them for immediate attention.

6. **Identify gaps**

Flag resolved incidents that have zero action items -- these may need follow-up to ensure lessons are captured.

7. **Provide summary metrics**

Report total action items, open count, overdue count, completion rate, and breakdown by priority.

Parameters

| Parameter | Type | Required | Default | Description | |-----------|------|----------|---------|-------------| | status | string | No | open | Filter by status (open, in_progress, completed) | | incident_id | string | No | all | Filter to a specific incident | | assignee | string | No | all | Filter by assignee name or email |

Examples

List All Open Action Items

/action-items

List Action Items for a Specific Incident

/action-items --incident_id "inc-456"

List Action Items Assigned to a Person

/action-items --assignee "jane.doe@company.com"

List Completed Action Items

/action-items --status completed

Error Handling

• **No Action Items Found:** This may indicate incidents are not being followed up with postmortems -- consider reviewing recent resolved incidents
• **Incident Not Found:** Verify the incident ID; use `/incident-triage` to list recent incidents
• **Authentication Error:** Verify `ROOTLY_API_TOKEN` is set correctly

Related Commands

• `/incident-triage` - Triage active incidents
• `/postmortem-summary` - Generate postmortem for a resolved incident
• `/service-status` - Check service health
• `/create-incident` - Create a new incident