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Product
Command

/workflow-customer-discovery

Run the Customer Discovery workflow (research -> JTBD -> opportunities -> problem)

BOOST
From plugin
product-on-purpose-pm-skills
72611 skills6 agents11 commands2 hooks
Install
> /plugin marketplace add product-on-purpose/pm-skills
> /plugin install pm-skills@pm-skills-marketplace

How it fires

How this command gets triggered: by you, by Claude, or both.

  • Fires itselfClaude auto-loads it when your prompt matches the work.
  • You can call itInvoke it directly when you want it.
  • Slash command/workflow-customer-discovery

Context preview

What this command does when you run it.

Run the Customer Discovery workflow (research -> JTBD -> opportunities -> problem)

Command definition

workflow-customer-discovery.md
description: Run the Customer Discovery workflow (research -> JTBD -> opportunities -> problem)

Run the Customer Discovery workflow to transform raw research into a clear, validated problem worth solving.

This workflow uses multiple skills in sequence. For each step, read the skill instructions and follow them to create the artifact.

Workflow Steps

Step 1: Interview Synthesis

Use the `discover-interview-synthesis` skill from `skills/discover-interview-synthesis/SKILL.md`.

Synthesize raw research inputs (interview transcripts, survey responses, support tickets) into structured findings with patterns, quotes, and themes.

Step 2: JTBD Canvas

Use the `define-jtbd-canvas` skill from `skills/define-jtbd-canvas/SKILL.md`.

Frame the customer's underlying jobs, desired outcomes, and current alternatives using themes from Step 1.

Step 3: Opportunity Tree

Use the `define-opportunity-tree` skill from `skills/define-opportunity-tree/SKILL.md`.

Map desired outcomes from the JTBD canvas into a prioritized opportunity tree.

Step 4: Problem Statement

Use the `define-problem-statement` skill from `skills/define-problem-statement/SKILL.md`.

Create a clear problem framing grounded in the research evidence from previous steps.

Output

Create all four artifacts in sequence, ensuring each builds on the previous.

Reference the Customer Discovery workflow at `_workflows/customer-discovery.md` for additional guidance.

Context from user: $ARGUMENTS

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68 plug-and-play, best-practice product management skills for AI agents: 30 Triple Diamond phase + 11 foundation + 12 utility + 15 tool (Foundation Sprint + Design Sprint). Plus 6 sub-agents, workflows, 200+ output samples, guides, and CI-enforced contracts. Apache 2.0.

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