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/runbook

Create or update a runbook for an operational scenario — an incident an alert fires for, a recurring scheduled task, or a known failure mode on a live service — using a consistent template. Use when writing, drafting, authoring, or updating a runbook for an alert, incident,

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han
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Install
$ npx -y skills add testdouble/han --skill runbook --agent claude-code

How it fires

How this skill gets triggered: by you, by Claude, or both.

  • Fires itselfAuto-invocation. Claude auto-loads it when your prompt matches the work.Auto-invocation is when the right skill fires by itself at the right moment, driven by a FLOW.md router and a hook, instead of you invoking it by name. It is the difference between a skill being installed and a skill actually getting used.Read the full definition →
  • You can call itInvoke it directly when you want it.
  • Slash command/runbook

Context preview

The summary Claude sees to decide when to auto-load this skill.

Create or update a runbook for an operational scenario — an incident an alert fires for, a recurring scheduled task, or a known failure mode on a live service — using a consistent template. Use when writing, drafting, authoring, or updating a runbook for an alert, incident,

SKILL.md

runbook.SKILL.md
name: runbook
description: >
  Create or update a runbook for an operational scenario — an incident an alert fires for, a recurring scheduled task,
  or a known failure mode on a live service — using a consistent template. Use when writing, drafting, authoring, or
  updating a runbook for an alert, incident, on-call procedure, scheduled maintenance, or operational SOP. Applies a
  YAGNI preflight requiring the scenario to be real before producing the runbook. Does not produce feature or system
  documentation — use project-documentation. Does not record architectural decisions — use
  architectural-decision-record. Does not create coding standards — use coding-standard.
argument-hint: "[topic or scenario, or path to existing runbook to update]"
allowed-tools:
  Read, Write, Edit, Glob, Bash(git config *), Bash(whoami), Bash(date *), Bash(mkdir *), Bash(find *),
  Bash(bash "${CLAUDE_PLUGIN_ROOT}/scripts/han-config-dir.sh")

Create or Update Runbook

Operating Principles

  • **YAGNI applies to runbooks themselves.** Apply the evidence-based YAGNI rule from

[../../references/yagni-rule.md](../../references/yagni-rule.md). A runbook is worth writing only when the scenario is grounded in something real: an alert that has actually fired, a documented incident, a recurring task that exists, or a known failure mode on a service that receives production traffic. Runbooks for hypothetical alerts, "best practice says we should have one," or "we'll need this someday" are YAGNI candidates and the runbook should be deferred until the scenario actually occurs. The canonical anti-pattern from project history: Sentry runbooks for staging-only Sentry where data isn't reaching production — alerts that will never fire because no signal flows. The user always wins; the rule's job is to make the cost of speculative runbooks visible.

  • **The companion evidence rule applies to the runbook's supporting evidence.** Apply the evidence rule from

[../../references/evidence-rule.md](../../references/evidence-rule.md) to the citations that ground the scenario: name the trust class of each piece of evidence (alert history, incident report, on-call rotation pattern); cite the actual artifact (dashboard URL, ticket ID, log query) rather than paraphrased recollection; and surface single-source claims as such rather than presenting them as settled.

  • **One runbook per invocation.** The skill produces a single runbook file. Multi-runbook batches conflate scope; rerun

the skill per scenario.

  • **Imperative commands with expected output.** The template requires every step to show the exact command and what

success looks like. Prose paragraphs in place of commands are an authoring failure the skill prompts against.

  • **Staleness is the failure mode.** The template requires owner, last-validated, last-edited, and a change-history

entry so decay is visible rather than hidden. The skill does not enforce a review cadence — that is a team-level workflow concern — but the metadata fields make the cadence auditable.

  • **Readability standard.** Source the standard by invoking `han-communication:readability-guidance` and apply it as you

write the runbook. Hold its default audience frame: a capable reader who did not do this work and lacks the author's context — here, the operator following the runbook during an incident.

Project Context

  • Git user: !`git config user.name || echo unset` (!`git config user.email || echo unset`)
  • OS username: !`whoami`
  • Today's date: !`date +%Y-%m-%d`
  • CLAUDE.md: !`find . -maxdepth 1 -name "CLAUDE.md" -type f`
  • project-discovery.md: !`find . -maxdepth 3 -name "project-discovery.md" -type f`
  • personal config directory: !`bash "${CLAUDE_PLUGIN_ROOT}/scripts/han-config-dir.sh" 2>/dev/null || echo "$HOME/.claude"`
  • project .han/config.md: !`cat .han/config.md 2>/dev/null || echo ""`

As your first action, use the Read tool on `.han/config.md` inside the `personal config directory` path above. A read that returns no file is no personal configuration: continue silently. When that file or the `project .han/config.md` probe supplies content, apply it per [config-rule.md](../../references/config-rule.md), which governs precedence between the two files, relative-path resolution, and what to do with a file that reads but cannot be used.

Step 1: Determine Mode

Determine which mode to operate in based on the user's request:

| Mode | When | Then | | ------------------- | ---------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------- | | Creating new | Drafting a runbook for a scenario the project does not yet have one for | → Step 2 | | Updating existing | Modifying an existing runbook (new step, validation date refresh, escalation change) | Read the existing runbook → Step 4 | | Validating existing | User says they ran the procedure end-to-end and wants to refresh `Last validated` and add a change-history entry | Read the existing runbook → Step 4 (update mode, validation entry only) |

Step 2: Apply the YAGNI Preflight

Before discovering structure or gathering context, gate the work. Ask the user (or confirm from their request) which of the following describes the scenario:

1. **An alert that has actually fired** — name the alert, link the firing incident or alert manager record. 2. **A documented incident or post-mortem** — link it. 3. **A recurring scheduled task** that the team performs (weekly index rebuild, monthly cert rotation, etc.) — name the cadence and

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