/sap-btp-intelligent-situation-automation

name: sap-btp-intelligent-situation-automation
description: |
  This archived skill provides legacy guidance for SAP BTP Intelligent Situation Automation data export, unsubscription, and configuration review.
  It should be used only when maintaining existing ISA tenants, exporting data before access is removed, or understanding historical situation automation setups.

  The skill covers Event Mesh integration, destination configuration, system onboarding,
  user management with role collections, automatic situation resolution, unsubscription, and troubleshooting for existing deployments.

  Keywords: SAP BTP, Intelligent Situation Automation, ISA, situation handling, SAP S/4HANA, SAP S/4HANA Cloud,
  Event Mesh, Business Event Handling, situation automation, situation dashboard, analyze situations,
  SAP_COM_0345, SAP_COM_0376, SAP_COM_0092, SituationAutomationKeyUser, SituationAutomationAdminUser,
  Cloud Connector, cf-eu10, CA-SIT-ATM, business situations, situation types, situation actions
license: GPL-3.0
metadata:
  maintainer: "Eduard Jiglau"
  maintainer_email: "hello@sap-ai-skills.com"
  website: "https://sap-ai-skills.com"
  version: "2.4.1"
  last_verified: "2025-11-27"
  status: "ARCHIVED"
  deprecation_date: "2025-09-24"
  end_of_service: "2026-03-24 window reached; active contract commitments may extend access"

SAP BTP Intelligent Situation Automation

Related Skills

• **sap-btp-cloud-platform**: Use for subaccount, subscription, and role collection context
• **sap-btp-integration-suite**: Use for Event Mesh and integration alternatives during migration planning
• **sap-btp-cloud-transport-management**: Use if archived ISA-related artifacts must be moved across landscapes
• **sap-btp-best-practices**: Use for decommissioning governance and operational planning

⚠️ DEPRECATION NOTICE

**Service Status**: ARCHIVED / DEPRECATED as of September 24, 2025

SAP BTP Intelligent Situation Automation service was deprecated on September 24, 2025. Its 6-month end-of-service window reached March 24, 2026; remaining access may exist only where contract commitments still apply.

**Immediate Action Required**:

• Unsubscribe from the Intelligent Situation Automation service
• Export any required data before access is removed
• Contact component CA-SIT-ATM for questions or concerns

Overview (For Reference)

SAP Intelligent Situation Automation was a BTP service that enabled automatic handling of business situations from SAP S/4HANA and SAP S/4HANA Cloud systems. It leveraged SAP Event Mesh for real-time event communication and allowed organizations to define automated actions for resolving situations.

**Documentation Source**: [https://github.com/SAP-docs/btp-intelligent-situation-automation](https://github.com/SAP-docs/btp-intelligent-situation-automation)

**Last Verified**: 2025-11-27 (metadata). Re-verify archived-service details before advancing this date.

Table of Contents

• [Overview (For Reference)](#overview-for-reference)
• [When to Use This Skill](#when-to-use-this-skill)
• [Migration Information](#migration-information)
• [Quick Decision Tree](#quick-decision-tree)
• [Supported Systems](#supported-systems)
• [Region & Infrastructure](#region--infrastructure)
• [Core Components](#core-components)
• [Role Templates](#role-templates)
• [Bundled Resources](#bundled-resources)

When to Use This Skill

**⚠️ SERVICE DEPRECATED - Use only for:**

• **Unsubscribing from Intelligent Situation Automation** service
• **Exporting data** before access is removed
• **Understanding legacy configurations** for documentation purposes
• **Migration planning** to alternative solutions

**Do NOT use this skill for:**

• New subscriptions to the service (not available)
• Setting up new automation rules (service deprecated)
• Production deployments (service will be discontinued)

Migration Information

SAP is working towards a GenAI-based capability in the **Situation Handling Extended framework**. Updates will be provided when available for consumption. For more information, see the SAP community announcement about the deprecation.

Quick Decision Tree

What Task?

Data Export & Unsubscription (DEPRECATED SERVICE)
├─ Export data → references/operations.md#data-export
└─ Unsubscribe → DEPRECATION NOTICE section

Legacy Documentation (For Reference Only)
├─ Understanding existing setup → references/setup-guide.md
├─ API configurations → references/onboarding.md
├─ Role assignments → references/security-roles.md
├─ Automation rules → references/operations.md
└─ Error troubleshooting → references/troubleshooting.md

Migration Planning
├─ Review Situation Handling Extended framework
├─ Contact SAP for migration options
└─ Support component: CA-SIT-ATM

Supported Systems

| System | Version | Notes | |--------|---------|-------| | SAP S/4HANA Cloud | Current | Full support | | SAP S/4HANA | 2021 FPS0+ | On-premise, requires Cloud Connector |

Region & Infrastructure

| Setting | Value | |---------|-------| | **Region** | Europe (Frankfurt) | | **Technical ID** | cf-eu10 | | **Provider** | AWS | | **Environment** | SAP BTP Cloud Foundry |

Core Components

Required Services

| Service | Purpose | |---------|---------| | Intelligent Situation Automation | Main application (standard plan) | | SAP Event Mesh | Event communication between S/4HANA and BTP | | Cloud Connector | On-premise S/4HANA connectivity (optional) |

Communication Scenarios (SAP S/4HANA Cloud)

| Scenario | Code | Purpose | |----------|------|---------| | Business Situation Integration | SAP_COM_0345 | Situation API access | | Business Situation Master Data Integration | SAP_COM_0376 | Situation type data | | Enterprise Event Enablement | SAP_COM_0092 | Event channel setup | | Purchase Requisition Integration | SAP_COM_0102 | Contract ready action | | Physical Inventory Document Integration | SAP_COM_0107 | Inventory monitoring action |

APIs (SAP S/4HANA On-Premise)

| API