/sap-btp-cias

name: sap-btp-cias
description: |
  SAP BTP Cloud Integration Automation Service (CIAS) skill for guided integration workflows.
  Use when: setting up CIAS subscriptions, configuring destinations, assigning roles (CIASIntegrationAdministrator, CIASIntegrationExpert, CIASIntegrationMonitor), planning integration scenarios, working with My Inbox tasks, monitoring scenario execution, troubleshooting CIAS errors, creating OAuth2 instances, configuring identity providers for CIAS, understanding CIAS security architecture, or integrating SAP products (S/4HANA, SuccessFactors, BTP services, SAP Build, IBP).
license: GPL-3.0
metadata:
  maintainer: "Eduard Jiglau"
  maintainer_email: "hello@sap-ai-skills.com"
  website: "https://sap-ai-skills.com"
  version: "2.4.1"
  last_verified: "2025-11-27"
  sap_product: "Cloud Integration Automation Service"
  source_docs: "https://github.com/SAP-docs/btp-cloud-integration-automation-service"

SAP BTP Cloud Integration Automation Service (CIAS)

Cloud Integration Automation Service provides guided workflows to integrate SAP cloud solutions with on-premise and other SAP cloud solutions. It offers both manual task instructions and automated configuration capabilities.

Related Skills

• **sap-btp-cloud-platform**: Use for subaccount, subscription, entitlement, and role collection setup
• **sap-btp-connectivity**: Use for destinations, OAuth2 service instances, and Cloud Connector dependencies
• **sap-btp-integration-suite**: Use when CIAS scenarios produce or depend on Integration Suite artifacts
• **sap-btp-cloud-identity-services**: Use for identity-provider and trust configuration that affects CIAS access

When to Use This Skill

Use this skill when subscribing to CIAS, assigning CIAS role collections, planning guided integration scenarios, working My Inbox tasks, monitoring scenario execution, configuring OAuth2 API access, or troubleshooting CIAS workflow/task failures.

Table of Contents

• [Quick Reference](#quick-reference)
• [Core Workflows](#core-workflows)
• [Service Limitations](#service-limitations)
• [Security Architecture](#security-architecture)
• [Common Error Patterns](#common-error-patterns)
• [Support Channels](#support-channels)
• [OAuth2 API Access](#oauth2-api-access)
• [Data Protection](#data-protection)
• [Glossary](#glossary)
• [Task UI Controls Quick Reference](#task-ui-controls-quick-reference)
• [Bundled Resources](#bundled-resources)
• [Documentation Sources](#documentation-sources)

Quick Reference

Service Plans

| Plan | Type | Purpose | |------|------|---------| | **Standard** | Application | UI access for scenario planning, task monitoring, integration management | | **OAuth2** | Service | API access for programmatic operations (required for ABAP automation) |

Role Collections

| Role | Collection | Capabilities | |------|------------|--------------| | Integration Administrator | `CIASIntegrationAdministrator` | Full access: Plan for Integration, My Inbox, Monitoring; terminate scenarios | | Integration Expert | `CIASIntegrationExpert` | My Inbox access; work on assigned tasks | | Integration Monitor | `CIASIntegrationMonitor` | Read-only access to Scenario Execution Monitoring |

Supported Regions

**AWS**: EU10 (Frankfurt), EU11 (Frankfurt EU Access), US10 (Virginia), AP10 (Sydney), JP10 (Tokyo), CA10 (Montreal) **Azure**: EU20 (Netherlands), CN20 (China North 3) **Alibaba**: CN40 (Shanghai)

Core Workflows

1. Subscribe to CIAS (Standard Plan)

1. Navigate to SAP BTP Cockpit → Global Account → Subaccount 2. Go to **Services** → **Service Marketplace** 3. Filter by "Cloud Integration Automation Service" 4. Click tile → **Create** → Select **Standard** plan 5. Confirm creation 6. Access via **Instances and Subscriptions** → "Go to Application" icon

2. Assign Roles to Users

1. Navigate to **Security** → **Role Collections** in subaccount 2. Select role collection (e.g., `CIASIntegrationAdministrator`) 3. Click **Edit** → **Users** tab 4. Add users by email ID or login user ID 5. Save changes

> Multiple users can be assigned per role using comma-separated user IDs.

3. Plan Integration Scenario

1. Access CIAS application from Instances and Subscriptions 2. Open **Plan for Integration** tile 3. Browse available solutions in **Solutions** tab 4. Select scenario and scenario option 5. Choose systems for integration (by customer number) 6. Specify:

• Target subaccount for workflow
• SAP BTP Workflow Users (must have subaccount access)
• Transaction name for monitoring

7. Confirm workflow generation 8. Access tasks in **My Inbox** tile

4. Work with Tasks (My Inbox)

1. Open **My Inbox** tile (requires Administrator or Expert role) 2. Click **Claim** to lock task for your user 3. Follow instructions in **Task Instructions** tab 4. For automation tasks: Configure parameters → Click **Execute Step** 5. Click **Task Completed** when done 6. Click **Refresh** to display next task 7. Repeat until viewing Execution Summary

5. Create Destination for Automation

1. In My Inbox → Confirm System Components task 2. Click **Create Destination** link 3. Configure:

• **Name**: Valid identifier
• **Description**: Purpose description
• **URL**: Target system host URL
• **Authentication**: Method + credentials
• **Type**: HTTP (default)

4. Save configuration

> Always use HTTPS for secure communication.

6. Monitor Scenario Execution

1. Open **Scenario Execution Monitoring** tile (requires Administrator or Monitor role) 2. Filter workflows by status: Running, Completed, Canceled 3. View tabs: Task Details, Targets, Roles and Users, Scope, Support Information 4. Use **Terminate Execution** to remove scenarios permanently 5. Access **Logs** tab for automation execution details

Service Limitations

• Maximum **15 active workflows** per subaccount
• No self-service data deletion (submit ticket to component `BC-INS-CIT-RT`)
• Logs retained for **90 days**

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