/azure-bot-service

name: azure-bot-service
description: Expert knowledge for Azure AI Bot Service development including troubleshooting, decision making, limits & quotas, security, configuration, integrations & coding patterns, and deployment. Use when using Direct Line 3.0, configuring Teams/Web Chat channels, setting App Service bots, CI/CD, or App Insights, and other Azure AI Bot Service related development tasks. Not for Azure Health Bot (use azure-health-bot), Azure Functions (use azure-functions), Azure App Service (use azure-app-service).
compatibility: Requires network access. Uses mcp_microsoftdocs:microsoft_docs_fetch or fetch_webpage to retrieve documentation.
metadata:
  generated_at: "2026-09-13"
  generator: "docs2skills/1.0.0"

Azure AI Bot Service Skill

This skill provides expert guidance for Azure AI Bot Service. Covers troubleshooting, decision making, limits & quotas, security, configuration, integrations & coding patterns, and deployment. It combines local quick-reference content with remote documentation fetching capabilities.

How to Use This Skill

> **IMPORTANT for Agent**: Use the **Category Index** below to locate relevant sections. For categories with line ranges (e.g., `L35-L120`), use `read_file` with the specified lines. For categories with file links (e.g., `[security.md](security.md)`), use `read_file` on the linked reference file

> **IMPORTANT for Agent**: If `metadata.generated_at` is more than 3 months old, suggest the user pull the latest version from the repository. If `mcp_microsoftdocs` tools are not available, suggest the user install it: [Installation Guide](https://github.com/MicrosoftDocs/mcp/blob/main/README.md)

This skill requires **network access** to fetch documentation content:

• **Preferred**: Use `mcp_microsoftdocs:microsoft_docs_fetch` with query string `from=learn-agent-skill`. Returns Markdown.
• **Fallback**: Use `fetch_webpage` with query string `from=learn-agent-skill&accept=text/markdown`. Returns Markdown.

Category Index

| Category | Lines | Description | |----------|-------|-------------| | Troubleshooting | L35-L43 | Debugging and troubleshooting bots: using Emulator, transcripts, Dev Tunnels, inspection middleware, fixing HTTP 500, auth, config/channel issues, and skill/consumer problems. | | Decision Making | L44-L49 | Guidance on selecting the right Microsoft bot platform, choosing Azure channels vs adapters, and picking the best Direct Line option based on integration, control, and hosting needs. | | Limits & Quotas | L50-L54 | Matrix of which bot features are supported on each Azure channel (Teams, Web Chat, Direct Line, etc.), including capabilities, limitations, and compatibility details. | | Security | L55-L66 | Securing bots: encryption, privacy, regional data residency, Direct Line auth, VNET/network isolation, and configuring secure access for Azure AI Bot Service. | | Configuration | L67-L83 | Configuring bot channels, endpoints, hosting/registration, auth URLs, telemetry (App Insights), monitoring, and region-specific settings (China, Gov) for Azure AI Bot Service. | | Integrations & Coding Patterns | L84-L105 | Integrating bots with channels (Teams, email, SMS, web, social apps) and using Direct Line 3.0 APIs for messaging, tokens, reconnection, and conversation control. | | Deployment | L106-L110 | Guides for provisioning App Service, deploying Bot Framework bots to Azure, and setting up CI/CD pipelines for automated bot deployment. |

Troubleshooting

| Topic | URL | |-------|-----| | Interpret and handle Bot Framework User-Agent requests | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-user-agent?view=azure-bot-service-4.0 | | Diagnose and fix HTTP 500 errors in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-500-errors?view=azure-bot-service-4.0 | | Troubleshoot Bot Framework authentication failures | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-authentication-problems?view=azure-bot-service-4.0 | | Fix configuration and channel issues in bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-bot-configuration?view=azure-bot-service-4.0 | | Resolve common Azure AI Bot Service issues | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-troubleshoot-general-problems?view=azure-bot-service-4.0 |

Decision Making

| Topic | URL | |-------|-----| | Choose between Azure channels and adapters for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-additional-channels?view=azure-bot-service-4.0 | | Choose the right Direct Line option for bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline?view=azure-bot-service-4.0 |

Limits & Quotas

| Topic | URL | |-------|-----| | Channel feature support matrix for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channels-reference?view=azure-bot-service-4.0 |

Security

| Topic | URL | |-------|-----| | Configure regionalization for Azure AI Bot Service | https://learn.microsoft.com/en-us/azure/bot-service/bot-builder-concept-regionalization?view=azure-bot-service-4.0 | | Use Direct Line App Service extension in a VNET | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-directline-extension-vnet?view=azure-bot-service-4.0 | | Understand Azure AI Bot Service data encryption | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-encryption?view=azure-bot-service-4.0 | | Configure security and privacy for Azure Bot Framework | https://learn.microsoft.com/en-us/azure/bot-service/bot-service-resources-faq-security?view=azure-bot-service-4.0 | | Network isolation concepts for Azure bots | https://learn.microsoft.com/en-us/azure/bot-service/dl-network-isolation-concept?view=azure-bot-service-4.0 | | Configure network isolation for Direct Line bots | https://learn.microsoft.com/en-us/azure/bot-service/dl-network-isola