/fetch-ticket

name: fetch-ticket
description: Fetch one or more tickets/issues from their tracker (Azure DevOps, Jira, GitHub, …) and save each as a self-contained markdown ticket file. Fetch only — no analysis or planning.
license: MIT
metadata:
  version: "1.18"

Ticket Fetcher

**Fetch only** — no analysis, requirements, or planning. Output is a self-contained `.TICKET.md`.

Source & access

Identify the tracker from the input (URL host, or id shape) and fetch through the matching MCP server — e.g. **Azure DevOps MCP** for ADO work items, **Atlassian MCP** for Jira issues, **GitHub MCP / `gh`** for GitHub issues. Use whichever equivalent tools are connected; tool name prefixes vary by config. Resolve once any handle the MCP needs (e.g. Atlassian `cloudId`, ADO project) and reuse it. A bare id that fits several trackers: the one the project's governing docs name, else the `Source` host all ticket files in the planning directory share, else the only connected tracker MCP; still open → ask, naming your pick. If no matching MCP is connected: a public ticket may be scraped from its URL as a fallback (you may still suggest installing the matching MCP when it would do the job better); a private one can't — the URL returns a login page, not the ticket — so stop and tell the user to install and authenticate the matching MCP server, then re-run.

Your task

1. **Resolve the input.** Accept a full ticket URL or a bare id/key; extract the identifier. If the tracker uses a key prefix (e.g. `XX-1234`), keep it; otherwise use the bare number. If the input is unrecognizable, ask. 2. **Fetch the ticket.** Get the work item/issue with its full field set, comments inline, and related links/relations expanded. Capture **everything** the ticket carries — don't pre-filter to a fixed set of fields. Convert whatever rich-text form you get (HTML, ADF, …) to clean Markdown. 3. **Pick a slug.** Short kebab-case slug, 3–5 words, from the title/summary — greppable, don't overthink it. 4. **Decide the output directory.** First resolve the project's **planning directory**: the one its governing docs name or already in use, default `.agents/plans/`. Inside it, first match wins: 1. **Re-fetch** — the ticket already has a plan directory or flat `.TICKET.md`: write to the next `<id>-<slug>-v2`, `-v3`, … name beside it, the file named like its directory (`<id>-<slug>-vN/<id>-<slug>-vN.TICKET.md`, or flat `<id>-<slug>-vN.TICKET.md`), and say so in the result — **never overwrite**; history per re-fetch is kept on purpose. 2. **Existing family** — an ancestor (parent/epic, nearest first) has a plan directory (`<ancestor-id>-*`, hyphen included; confirm via its `.TICKET.md` that it's really that ancestor's; latest `-vN` when several), or a group directory's `## Ticket set` lists this ticket or a sibling: write flat into it (`<dir>/<id>-<slug>.TICKET.md`) and update the `## Ticket set` sections per [multiple-tickets.md](multiple-tickets.md). 3. **Otherwise** — a new `<id>-<slug>/` subdirectory.

In doubt at any point (unsure a directory is really the family's, …): ask the user, proposing the answer you would pick. **Never guess** — better one extra question than a potential mistake. 5. **Write the ticket file** at `<output-dir>/<id>-<slug>.TICKET.md`, `<id>-<slug>-vN.TICKET.md` on a re-fetch. 6. **Download attachments** — if the ticket carries attachments, inline images, external linked assets, or design-tool links, read [attachments.md](attachments.md) first, then download into the output directory; warn on any that fail. 7. **Print the result** — project-relative paths and the next-step line (see Next step).

Multiple tickets

The input may list several tickets — before picking slugs and directories, read [multiple-tickets.md](multiple-tickets.md): it governs grouping into shared directories, the `## Ticket set` section, and per-ticket launch commands.

Ticket file structure

Must stand on its own: a complete, readable version of the ticket with enough metadata that a fresh session can identify the source without re-fetching.

Header

Plain markdown header with source metadata; omit any line whose value is absent. Include whatever the tracker provides. Example:

# <title / summary>

> **Source** [<id>](<url>)
> **Type** {type}
> **Status** {status}
> **Assignee** {display name or "—"}
> **Reporter / Created by** {display name}
> **Labels / Tags** {joined or "—"}
> **Fetched** {today YYYY-MM-DD}

Body sections

A grouped ticket's `## Ticket set` comes first, directly after the header — see [multiple-tickets.md](multiple-tickets.md). Then, in this order, **only if present and non-empty**:

1. `## Description` 2. `## Acceptance criteria` — if the tracker has a dedicated AC field populated 3. `## <Other fields>` — one section per other populated field carrying real content (technical notes, custom fields, …), headed by the field's display name. Capture everything the ticket holds. 4. `## Comments` — oldest first, each `### <author> — <date>` then the body. Best-effort: if comments aren't returned, note it briefly or omit the section. 5. `## Related tickets` — see below 6. `## Attachments` — see [attachments.md](attachments.md) 7. `## Design references` — see [attachments.md](attachments.md)

Preserve heading hierarchy, bullet structure, emphasis, and code blocks; map in-field subheadings to `####`. Omit empty sections. Quote user-facing strings, code identifiers, file paths, i18n keys, and URLs **verbatim** — never alter or translate them.

Related tickets

From the response's links/relations (and any remote-link tool), for each unique linked ticket (excluding this one) fetch **only** title + status + type via a cheap call — **not** the full body. The main goal is that there is a trace of all related tickets, so they can be fetched later if needed. One bullet each, with the relationship if availab