/callkit

name: callkit
description: "Implement VoIP calling with CallKit and PushKit. Use when building incoming/outgoing call flows, registering for VoIP push notifications, configuring CXProvider and CXCallController, handling call actions, coordinating audio sessions, or creating Call Directory extensions for caller ID and call blocking."

CallKit

Build VoIP calling features that integrate with the native iOS call UI using CallKit and PushKit. Covers incoming/outgoing call flows, VoIP push registration, audio session coordination, and call directory extensions.

Contents

• [Setup](#setup)
• [Provider Configuration](#provider-configuration)
• [Incoming Call Flow](#incoming-call-flow)
• [Outgoing Call Flow](#outgoing-call-flow)
• [PushKit VoIP Registration](#pushkit-voip-registration)
• [Audio Session Coordination](#audio-session-coordination)
• [Call Directory Extension and Manager](#call-directory-extension-and-manager)
• [Common Mistakes](#common-mistakes)
• [Review Checklist](#review-checklist)
• [References](#references)

Setup

Project Configuration

1. Enable the **Voice over IP** background mode in Signing & Capabilities 2. Add the **Push Notifications** capability 3. For call directory extensions, add a **Call Directory Extension** target

Key Types

| Type | Role | |---|---| | `CXProvider` | Reports calls to the system, receives call actions | | `CXCallController` | Requests call actions (start, end, hold, mute) | | `CXCallUpdate` | Describes call metadata (caller name, video, handle) | | `CXProviderDelegate` | Handles system call actions and audio session events | | `PKPushRegistry` | Registers for and receives VoIP push notifications | | `PKVoIPPushMetadata` | iOS 26.4+ metadata that says whether a VoIP push must be reported |

Provider Configuration

Create a single `CXProvider` at app launch and keep it alive for the app lifetime. Configure it with a `CXProviderConfiguration` that describes your calling capabilities.

import CallKit

/// CXProvider dispatches all delegate calls to the queue passed to `setDelegate(_:queue:)`.
/// The `let` properties are initialized once and never mutated, making this type
/// safe to share across concurrency domains despite @unchecked Sendable.
final class CallManager: NSObject, @unchecked Sendable {
    static let shared = CallManager()

    let provider: CXProvider
    let callController = CXCallController()

    private override init() {
        let config = CXProviderConfiguration()
        config.localizedName = "My VoIP App"
        config.supportsVideo = true
        config.maximumCallsPerCallGroup = 1
        config.maximumCallGroups = 2
        config.supportedHandleTypes = [.phoneNumber, .emailAddress]
        config.includesCallsInRecents = true

        provider = CXProvider(configuration: config)
        super.init()
        provider.setDelegate(self, queue: nil)
    }
}

Incoming Call Flow

When a required VoIP call push arrives, report the incoming call to CallKit immediately. The system displays the native call UI. You must report required calls before the PushKit completion handler returns -- failure to do so causes the system to terminate your app.

func reportIncomingCall(
    uuid: UUID,
    handle: String,
    hasVideo: Bool
) async throws {
    let update = CXCallUpdate()
    update.remoteHandle = CXHandle(type: .phoneNumber, value: handle)
    update.hasVideo = hasVideo
    update.localizedCallerName = "Jane Doe"

    try await withCheckedThrowingContinuation {
        (continuation: CheckedContinuation<Void, Error>) in
        provider.reportNewIncomingCall(
            with: uuid,
            update: update
        ) { error in
            if let error {
                continuation.resume(throwing: error)
            } else {
                continuation.resume()
            }
        }
    }
}

Handling the Answer Action

Implement `CXProviderDelegate` to respond when the user answers:

extension CallManager: CXProviderDelegate {
    func providerDidReset(_ provider: CXProvider) {
        // End all calls, reset audio
    }

    func provider(_ provider: CXProvider, perform action: CXAnswerCallAction) {
        // Prepare audio, then fulfill only after the call is actually ready
        configureAudioSession()
        connectToCallServer(callUUID: action.callUUID) { success in
            if success {
                action.fulfill()
            } else {
                provider.reportCall(
                    with: action.callUUID,
                    endedAt: Date(),
                    reason: .failed
                )
                action.fail()
            }
        }
    }

    func provider(_ provider: CXProvider, perform action: CXEndCallAction) {
        disconnectFromCallServer(callUUID: action.callUUID)
        action.fulfill()
    }
}

Outgoing Call Flow

Use `CXCallController` to request an outgoing call. The system routes the request through your `CXProviderDelegate`.

func startOutgoingCall(handle: String, hasVideo: Bool) {
    let uuid = UUID()
    let handle = CXHandle(type: .phoneNumber, value: handle)
    let startAction = CXStartCallAction(call: uuid, handle: handle)
    startAction.isVideo = hasVideo

    let transaction = CXTransaction(action: startAction)
    callController.request(transaction) { error in
        if let error {
            print("Failed to start call: \(error)")
        }
    }
}

Delegate Methods for Outgoing Calls

extension CallManager {
    func provider(_ provider: CXProvider, perform action: CXStartCallAction) {
        configureAudioSession()
        // Begin connecting to server
        provider.reportOutgoingCall(
            with: action.callUUID,
            startedConnectingAt: Date()
        )

        connectToServer(callUUID: action.callUUID) {
            provider.reportOutgoingCall(
                with: action.callUUID,
                connectedAt: Date()