/customer-escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
$ npx -y skills add charlieviettq/awesome-agent-skill --skill customer-escalation --agent claude-codeHow it fires
How this skill gets triggered: by you, by Claude, or both.
- Fires itselfAuto-invocation. Claude auto-loads it when your prompt matches the work.
- You can call itInvoke it directly when you want it.
- Slash command
/customer-escalation
Context preview
The summary Claude sees to decide when to auto-load this skill.
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Curated skill pack for LLM agents in engineer and science workflow (Cursor & Claude ready).
Other skills on awesome-agent-skill.
- /account-research
Research a company or person and get actionable sales intel. Works standalone with web search, supercharged when you connect enrichment tools or your CRM. Trigger with \"research [company]\", \"look up [person]\", \"intel on [prospect]\", \"who is [name] at [company]\", or
Open skill - /agent-evaluation
Evaluate LLM agents and tool-using workflows—task success, tool accuracy, latency/cost, safety, and regression suites. Use when shipping agent features, comparing prompts/models, or debugging agent failures.
Open skill - /agent-tool-contracts
Design agent tools and CLI surfaces—schemas, naming, errors, idempotency, and discoverability for LLM callers. Use when defining tools for agents, SDKs, or AI-native CLIs.
Open skill - /algo-ad-bidding
\"Implement and select ad bidding strategies from manual CPC to automated target-CPA and target-ROAS. Use this skill when the user needs to choose a bidding strategy, set up automated bidding, or optimize bid parameters — even if they say 'what bidding strategy should I use',
Open skill - /algo-ad-budget
\"Optimize advertising budget allocation across campaigns using marginal returns analysis. Use this skill when the user needs to distribute budget across multiple campaigns, optimize spend pacing, or maximize overall ROAS under budget constraints — even if they say 'how to split
Open skill - /algo-ad-ctr
\"Build CTR prediction models for estimating ad click-through rates from features. Use this skill when the user needs to predict click probability, build an ad ranking model, or evaluate ad creative performance — even if they say 'predict click rate', 'ad relevance scoring', or
Open skill