find-contact
CommandResolve a 3CX contact or extension by email, extension, or name
Review and resolve a Huntress escalation
$ npx -y skills add wyre-ai/msp-claude-plugins --agent claude-code
description: Review and resolve a Huntress escalation argument-hint: "<escalation_id>" arguments: [escalation_id]
Review a Huntress SOC escalation in detail and resolve it after taking appropriate action. Includes escalation context, recommended actions, and related incidents.
1. **Get escalation details**
Call `huntress_escalations_get` with the specified `escalation_id`. Review the title, severity, summary, and recommended actions.
2. **Check related incidents**
If the escalation references related incidents, call `huntress_incidents_get` for each to understand the full threat context.
3. **Present findings**
Summarize the escalation, recommended actions, and any related incident details. Highlight urgency.
4. **Resolve escalation**
After the user confirms actions have been taken, call `huntress_escalations_resolve` to close the escalation.
| Parameter | Type | Required | Description | |-----------|------|----------|-------------| | escalation_id | string | Yes | The escalation ID to review and resolve |
/resolve-escalation --escalation_id "esc-321"
One command to supercharge Claude Code for MSP workflows. Then restart Claude Code. That's it. Documentation: mcp.wyre.ai
Resolve a 3CX contact or extension by email, extension, or name
Snapshot of 3CX queue staffing and active call load
Review and triage abuse mailbox cases in Abnormal Security
Search for specific threat patterns in Abnormal Security by sender, recipient, attack type, or keywords
Triage recent email threats detected by Abnormal Security by severity and attack type
Implement tasks incrementally — build, test, verify, commit. Add "auto" to run the whole plan in one approved pass.