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Command

/resolve-escalation

Review and resolve a Huntress escalation

From plugin
msp-claude-plugins
39200 skills141 agents200 commands
Install
$ npx -y skills add wyre-technology/msp-claude-plugins --agent claude-code

How it fires

How this command gets triggered: by you, by Claude, or both.

  • Fires itselfClaude auto-loads it when your prompt matches the work.
  • You can call itInvoke it directly when you want it.
  • Slash command/resolve-escalation

Context preview

What this command does when you run it.

Review and resolve a Huntress escalation

Command definition

resolve-escalation.md
description: Review and resolve a Huntress escalation
argument-hint: "<escalation_id>"
arguments: [escalation_id]

Resolve Escalation

Review a Huntress SOC escalation in detail and resolve it after taking appropriate action. Includes escalation context, recommended actions, and related incidents.

Prerequisites

  • Huntress MCP server connected with valid API credentials
  • MCP tools `huntress_escalations_get`, `huntress_escalations_resolve`, and `huntress_incidents_get` available

Steps

1. **Get escalation details**

Call `huntress_escalations_get` with the specified `escalation_id`. Review the title, severity, summary, and recommended actions.

2. **Check related incidents**

If the escalation references related incidents, call `huntress_incidents_get` for each to understand the full threat context.

3. **Present findings**

Summarize the escalation, recommended actions, and any related incident details. Highlight urgency.

4. **Resolve escalation**

After the user confirms actions have been taken, call `huntress_escalations_resolve` to close the escalation.

Parameters

| Parameter | Type | Required | Description | |-----------|------|----------|-------------| | escalation_id | string | Yes | The escalation ID to review and resolve |

Examples

Review and Resolve an Escalation

/resolve-escalation --escalation_id "esc-321"

Error Handling

  • **Escalation Not Found:** Verify the escalation ID; use `huntress_escalations_list` to find open escalations
  • **Already Resolved:** The escalation may have been resolved by another team member
  • **Authentication Error:** Verify API credentials

Related Commands

  • `/incident-triage` - Triage incidents related to escalations
  • `/investigate-incident` - Investigate incidents referenced by the escalation
  • `/org-health` - Check overall health of the affected organization
Read more
Ships withmsp-claude-plugins

One command to supercharge Claude Code for MSP workflows. Then restart Claude Code. That's it. Documentation: mcp.wyre.ai

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Repo: wyre-technology/msp-claude-plugins