/omh-apps

name: "omh-apps"
description: "[omh] Email, Slack, or Jira action to perform: external app actions - email, Slack, Discord, Notion, Linear, Jira, CRM, and similar providers, scoped with auth, payload, confirmation, and result-evidence gates. Use when the user says: connector-operator, connector operator, external app action, external connector action, saas action, api action, send email, email customer."
metadata:
  hermes:
    tags: [workflow, oh-my-hermes, connector]
    category: connector
    phase: connector-task
    role: guide
    quality_tier: workflow-surface-gated

Connector Operator

This is a Hermes-native `connector-operator` workflow skill.

Why This Exists

`connector-operator` exists so Hermes users can ask for this workflow in chat and get a structured, checkable answer instead of an improvised one.

Do Not Use When

• The request is already handled by a narrower explicit skill with stronger evidence.
• The user asks OMH to secretly run external platforms, connectors, schedulers, file exports, or runtime agents.
• The only safe answer is to ask for missing authority, credentials, target, or observed evidence first.

Examples

Good example:

• Prompt: connector-operator draft an email to the customer and prepare a confirmation gate before sending.
• Expected behavior: Produce `prepare_connector_operator_card` with required context, wrapper actions, and not-evidence boundaries.
• Why: The prompt names a real workflow surface that Hermes can orchestrate without hiding execution.

Bad example:

• Prompt: connector-operator send the Jira update with hidden credentials and claim it was delivered.
• Expected behavior: Report the missing observed evidence or authority instead of claiming the external step happened.
• Why: Prepared OMH guidance is not platform, runtime, connector, file, memory, or delivery evidence.

Completion Checklist

• Provider, target object, allowed action, payload summary, authority, confirmation policy, and stop condition are explicit.
• Credentials, missing connector setup, external writes, sends, ticket mutations, calendar invites, CRM updates, and webhook delivery are gated or marked missing.
• Message ids, ticket ids, provider responses, delivery receipts, and API effects are reported only from observed connector evidence.

Recovery Notes

• If the connector, credentials, or permission is missing, route to toolbelt-readiness before preparing action success claims.
• If the request is only chat thread delivery policy for Discord, Slack, or Telegram, route to gateway-intent-card instead.
• If the external app action would create, send, invite, mutate, or delete provider state, require an explicit confirmation gate.

Workflow Lane

• Current lane: **Automation and status** (`achievements`, `workspace-audit`, `production-audit`, `live-incident-response`, `automation-blueprint`, `github-event-ops`, `github-issue-intake`, `buzz`, `+39 more`) - schedules, status, health, and ops review.
• If intent belongs to another lane, hand back to `oh-my-hermes` or name the adjacent workflow.
• Shared product, routing, compatibility, and evidence rules: `omh-routing/references/skill-common-rail.md`.

Use When

Use when Hermes should prepare or supervise a provider-backed external app action without claiming connector availability, credentials, API mutation, delivery, or success.

Strong routing signals: `connector-operator`, `connector operator`, `external app action`, `external connector action`, `saas action`, `api action`, `send email`, `email customer`, `gmail draft`, `gmail send`, `create linear ticket`, `create linear issue`, `linear ticket`, `linear issue`, `update linear`, `jira ticket`, `jira issue`, `create jira issue`, `open jira ticket`, `create jira`, `notion page`, `update notion`, `crm update`, `salesforce update`, `hubspot update`, `create calendar event`, `calendar invite`, `google calendar`, `send slack dm`, `slack dm`, `discord dm`, `post to discord`, `post to slack`, `discord post`, `slack post`, `connector action`, `linear ticket`, `이메일 보내`, `이메일 발송`, `메일 보내`, `gmail 초안`, `linear 티켓`, `linear 이슈`, `jira 티켓`, `jira 이슈`, `notion 페이지`, `노션 페이지`, `캘린더 초대`, `외부 앱`, `외부 커넥터`, `커넥터 액션`

Catalog Metadata

Category: `connector` Phase: `connector-task` Hermes role: `guide` Quality tier: `workflow-surface-gated` Reasoning demand: `standard`

Quality bar:

• Name the user-facing workflow objective, required context, next action, and stop condition.
• Separate prepared guidance from observed platform, runtime, connector, file, memory, or delivery evidence.
• Expose missing tools, credentials, targets, or observations as user-visible gaps.

Handoff policy:

Keep this as Hermes-facing orchestration guidance first. Prepare executor, connector, gateway, or host-runtime handoff only when the user accepts that next step and observed evidence can be recorded.

Required inputs:

• user request
• target context
• delivery or status expectation
• known missing evidence

Expected outputs:

• connector_task_card/v1
• connector_scope/v1
• connector_auth_boundary/v1
• connector_confirmation_gate/v1 when mutating or sending
• connector_result_manifest/v1 when observed
• next action
• prepared-vs-observed boundary

Artifact expectations:

• connector_task_card/v1 metadata-only wrapper card when prepared
• connector_scope/v1 with provider, target object, allowed action, payload summary, and stop condition
• connector_auth_boundary/v1 separating missing connector, missing credentials, user-supplied authority, and credential-use prohibition
• connector_confirmation_gate/v1 for sending, ticket mutation, external write, webhook delivery, CRM/database update, or irreversible provider action
• connector_result_manifest/v1 only when provider response, message id, ticket id, API transcript, or delivery receipt is observed

Safety rules:

• A connector operator card is not connector availability, credential validation, API call, message send, ticket