/prod-memory-management

name: prod-memory-management
description: Two-tier memory system that makes Claude a true workplace collaborator. Decodes shorthand, acronyms, nicknames, and internal language so Claude understands requests like a colleague would. CLAUDE.md for working memory, memory/ directory for the full knowledge base.
user-invocable: false

Memory Management

Memory makes Claude your workplace collaborator - someone who speaks your internal language.

The Goal

Transform shorthand into understanding:

User: "ask todd to do the PSR for oracle"
              ↓ Claude decodes
"Ask Todd Martinez (Finance lead) to prepare the Pipeline Status Report
 for the Oracle Systems deal ($2.3M, closing Q2)"

Without memory, that request is meaningless. With memory, Claude knows:

• **todd** → Todd Martinez, Finance lead, prefers Slack
• **PSR** → Pipeline Status Report (weekly sales doc)
• **oracle** → Oracle Systems deal, not the company

Architecture

CLAUDE.md          ← Hot cache (~30 people, common terms)
memory/
  index.md         ← Catálogo centralizado por categoria (auto-updated)
  log.md           ← Registro cronológico de operações (append-only)
  glossary.md      ← Full decoder ring (everything)
  people/          ← Complete profiles
  projects/        ← Project details
  context/         ← Company, teams, tools
  trends/          ← Weekly metric snapshots (JSON)

**CLAUDE.md (Hot Cache):**

• Top ~30 people you interact with most
• ~30 most common acronyms/terms
• Active projects (5-15)
• Your preferences
• **Goal: Cover 90% of daily decoding needs**

**memory/glossary.md (Full Glossary):**

• Complete decoder ring - everyone, every term
• Searched when something isn't in CLAUDE.md
• Can grow indefinitely

**memory/people/, projects/, context/:**

• Rich detail when needed for execution
• Full profiles, history, context

Lookup Flow

User: "ask todd about the PSR for phoenix"

1. Check CLAUDE.md (hot cache)
   → Todd? ✓ Todd Martinez, Finance
   → PSR? ✓ Pipeline Status Report
   → Phoenix? ✓ DB migration project

2. If not found → search memory/glossary.md
   → Full glossary has everyone/everything

3. If still not found → ask user
   → "What does X mean? I'll remember it."

This tiered approach keeps CLAUDE.md lean (~100 lines) while supporting unlimited scale in memory/.

File Locations

• **Working memory:** `CLAUDE.md` in current working directory
• **Deep memory:** `memory/` subdirectory

Working Memory Format (CLAUDE.md)

Use tables for compactness. Target ~50-80 lines total.

# Memory

## Me
[Name], [Role] on [Team]. [One sentence about what I do.]

## People
| Who | Role |
|-----|------|
| **Todd** | Todd Martinez, Finance lead |
| **Sarah** | Sarah Chen, Engineering (Platform) |
| **Greg** | Greg Wilson, Sales |
→ Full list: memory/glossary.md, profiles: memory/people/

## Terms
| Term | Meaning |
|------|---------|
| PSR | Pipeline Status Report |
| P0 | Drop everything priority |
| standup | Daily 9am sync |
→ Full glossary: memory/glossary.md

## Projects
| Name | What |
|------|------|
| **Phoenix** | DB migration, Q2 launch |
| **Horizon** | Mobile app redesign |
→ Details: memory/projects/

## Preferences
- 25-min meetings with buffers
- Async-first, Slack over email
- No meetings Friday afternoons

Deep Memory Format (memory/)

**memory/glossary.md** - The decoder ring:

# Glossary

Workplace shorthand, acronyms, and internal language.

## Acronyms
| Term | Meaning | Context |
|------|---------|---------|
| PSR | Pipeline Status Report | Weekly sales doc |
| OKR | Objectives & Key Results | Quarterly planning |
| P0/P1/P2 | Priority levels | P0 = drop everything |

## Internal Terms
| Term | Meaning |
|------|---------|
| standup | Daily 9am sync in #engineering |
| the migration | Project Phoenix database work |
| ship it | Deploy to production |
| escalate | Loop in leadership |

## Nicknames → Full Names
| Nickname | Person |
|----------|--------|
| Todd | Todd Martinez (Finance) |
| T | Also Todd Martinez |

## Project Codenames
| Codename | Project |
|----------|---------|
| Phoenix | Database migration |
| Horizon | New mobile app |

**memory/people/{name}.md:**

# Todd Martinez

**Also known as:** Todd, T
**Role:** Finance Lead
**Team:** Finance
**Reports to:** CFO (Michael Chen)

## Communication
- Prefers Slack DM
- Quick responses, very direct
- Best time: mornings

## Context
- Handles all PSRs and financial reporting
- Key contact for deal approvals over $500k
- Works closely with Sales on forecasting

## Notes
- Cubs fan, likes talking baseball

**memory/projects/{name}.md:**

# Project Phoenix

**Codename:** Phoenix
**Also called:** "the migration"
**Status:** Active, launching Q2

## What It Is
Database migration from legacy Oracle to PostgreSQL.

## Key People
- Sarah - tech lead
- Todd - budget owner
- Greg - stakeholder (sales impact)

## Context
$1.2M budget, 6-month timeline. Critical path for Horizon project.

**memory/context/company.md:**

# Company Context

## Tools & Systems
| Tool | Used for | Internal name |
|------|----------|---------------|
| Slack | Communication | - |
| Asana | Engineering tasks | - |
| Salesforce | CRM | "SF" or "the CRM" |
| Notion | Docs/wiki | - |

## Teams
| Team | What they do | Key people |
|------|--------------|------------|
| Platform | Infrastructure | Sarah (lead) |
| Finance | Money stuff | Todd (lead) |
| Sales | Revenue | Greg |

## Processes
| Process | What it means |
|---------|---------------|
| Weekly sync | Monday 10am all-hands |
| Ship review | Thursday deploy approval |

How to Interact

Decoding User Input (Tiered Lookup)

**Always** decode shorthand before acting on requests:

1. CLAUDE.md (hot cache)     → Check first, covers 90% of cases
2. memory/glossary.md        → Full glossary if not in hot cache
3. memory/people/, projects/ → Rich detail when needed
4. Ask user