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/process-doc

Document a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP for a handoff or audit, or capturing the exceptions and edge cases of how work actually gets done.

From plugin
knowledge-work-plugins
36k200 skills5 agents15 commands40 MCP

Claude Code

$ npx -y skills add anthropics/knowledge-work-plugins --skill process-doc --agent claude-code

SKILL.md

process-doc.SKILL.md
name: process-doc
description: Document a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP for a handoff or audit, or capturing the exceptions and edge cases of how work actually gets done.
argument-hint: "<process name or description>"

/process-doc

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Document a business process as a complete standard operating procedure (SOP).

Usage

/process-doc $ARGUMENTS

How It Works

Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.

Output

## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]

### Purpose
[Why this process exists and what it accomplishes]

### Scope
[What's included and excluded]

### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |

### Process Flow
[ASCII flowchart or step-by-step description]

### Detailed Steps

#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]

#### Step 2: [Name]
[Same format]

### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |

### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |

### Related Documents
- [Link to related process or policy]

If Connectors Available

If **~~knowledge base** is connected:

  • Search for existing process documentation to update rather than duplicate
  • Publish the completed SOP to your wiki

If **~~project tracker** is connected:

  • Link the process to related projects and workflows
  • Create tasks for process improvement action items

Tips

1. **Start messy** — You don't need a perfect description. Tell me how it works today and I'll structure it. 2. **Include the exceptions** — "Usually we do X, but sometimes Y" is the most valuable part to document. 3. **Name the people** — Even if roles change, knowing who does what today helps get the process right.

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@anthropics-2
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Plugins that turn Claude into a specialist for your role, team, and company. Built for Claude Cowork, also compatible with Claude Code.

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Questions about process-doc.

Which coding agents can use process-doc?
process-doc installs in Claude Code, Codex, Cursor, Gemini CLI, GitHub Copilot, OpenCode and Windsurf with the skills CLI, using each agent's flag shown on this page. Flowy's auto-invocation, which fires a skill when your prompt matches, runs in Claude Code only.